Versand
Overview
Thank you for shopping with WHYCHIC.
This Shipping Policy explains how orders are processed, shipped, and delivered.
After placing an order, you will receive an order confirmation email confirming that we have received your order details.
Order Processing Time
- Orders are typically processed and prepared for shipment within 1–3 business days.
- Processing time does not include shipping time.
- Orders are processed Monday through Friday, excluding public holidays.
Shipping & Delivery Time
- Estimated delivery time: 5–8 business days after shipment.
- Delivery times may vary depending on destination, customs clearance, and local carrier operations.
Please note that delivery estimates are not guaranteed and may be affected by factors beyond our control, such as holidays, weather conditions, customs delays, or carrier disruptions.
Shipping Fees
- Shipping fees and any free shipping promotions are calculated and displayed at checkout.
- From time to time, we may offer free shipping promotions. Current offers are subject to change and will be clearly shown during checkout.
Shipping Method
Orders are shipped using trusted international logistics partners.
Tracking information will be provided once your order has been dispatched.
Delivery & Address Information
Please ensure that your shipping address and contact information are accurate at checkout.
- WHYCHIC is not responsible for delivery issues caused by incorrect or incomplete addresses provided by the customer.
- Once an order has been confirmed and processed, address changes may not be possible.
If you are unavailable to receive the package personally, you may authorize another person at the delivery address to sign for it on your behalf.
Order Inspection Upon Delivery
We recommend inspecting your package upon delivery.
If you notice:
- Damaged packaging
- Missing items
- Items that do not match your order
Please contact us as soon as possible so we can assist you.
Delays
Occasional delays may occur due to factors such as customs inspections, weather conditions, holidays, strikes, or other unforeseen events.
If your order is delayed or you have any shipping-related questions, please contact us at:
Returns & Refunds
For information regarding returns, exchanges, or refunds, please refer to our Returns & Refunds Policy.