Datenschutzerklärung

Last updated: January 5, 2026

This Privacy Policy describes how WHYCHIC (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from whychic.com (the “Site”) or otherwise interact with our services (collectively, the “Services”).

By accessing or using our Services, you agree to the practices described in this Privacy Policy.

Personal Information We Collect

Depending on how you interact with our Services, we may collect the following categories of personal information:

  • Contact details (such as name, email address, phone number, billing and shipping address)
  • Payment and transaction information (processed securely by our payment providers)
  • Account information (if you create an account)
  • Order history, customer support communications, reviews, or referrals
  • Device, usage, and browsing information (such as IP address, browser type, and interactions with the Site)

We collect this information directly from you, automatically through cookies and similar technologies, and from trusted third parties such as Shopify and payment processors.

How We Use Your Personal Information

We use your personal information to:

  • Process orders, payments, shipping, returns, and exchanges
  • Provide customer support and manage your account
  • Communicate with you about orders, updates, or promotions
  • Improve our Services, website performance, and user experience
  • Prevent fraud, misuse, and security incidents
  • Comply with legal obligations and enforce our policies

Marketing & Advertising

We may use your information to send promotional communications or show relevant advertisements.
You can opt out of marketing emails at any time by using the unsubscribe link in our emails.

Where required by law, we rely on consent or legitimate interests for these activities.

Cookies & Tracking Technologies

We use cookies and similar technologies to operate and improve our Site, remember preferences, and analyze usage.
You may control cookies through your browser settings. Disabling cookies may affect certain features.

We recognize Global Privacy Control (GPC) signals where required by law.

Sharing of Personal Information

We may share personal information with:

  • Shopify and service providers that help operate our business (payment processing, fulfillment, analytics, customer support)
  • Marketing partners, where permitted by law
  • Authorities or third parties when required to comply with legal obligations or protect our rights

We do not sell personal information in the traditional sense.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.

Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from individuals under 16 years of age.

Data Security & Retention

We take reasonable measures to protect your information, but no system is completely secure.
We retain personal information only as long as necessary to provide our Services or comply with legal obligations.

Your Rights

Depending on your location, you may have rights regarding your personal information, including access, correction, deletion, portability, or objection to certain processing.
You may exercise these rights by contacting us using the details below. We may verify your identity before responding.

International Transfers

Your personal information may be processed outside your country of residence. Where required, we rely on lawful transfer mechanisms such as Standard Contractual Clauses.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

📧 Support@whychic.com
📍 WhyChic Trade Limited
Room 2209, 22/F, 655 Nathan Road, Mong Kok, Kowloon, Hong Kong SAR

For applicable data protection laws, WHYCHIC acts as the data controller of your personal information unless stated otherwise.